Job Description
Launch your IT career in sunny San Antonio with our comprehensive entry-level program! TechGrowth Solutions is seeking motivated individuals with no prior experience for our Junior IT Support Specialist position. We offer full visa sponsorship for qualified international candidates and provide extensive hands-on training to build your technical skills. Join our diverse team in one of America's fastest-growing tech hubs and enjoy competitive benefits, career growth opportunities, and a supportive work environment designed for newcomers to the industry.
Responsibilities
- Provide technical support to employees via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware/software systems
- Document technical issues and resolutions in service management tools
- Collaborate with senior IT staff on network security and system updates
- Assist with IT asset inventory management and documentation
- Participate in cross-departmental tech training sessions
- Contribute to IT process improvement initiatives
Qualifications
- High school diploma or equivalent required; associate degree preferred
- No prior IT experience necessary – training provided
- Valid US work authorization or eligibility for visa sponsorship
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and communication abilities
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and attention to detail
- Willingness to obtain relevant certifications during employment