Job Description
Join TechCorp Solutions in sunny Anaheim, CA! We're seeking motivated individuals with no prior experience to launch their tech careers. As a Junior IT Support Specialist, you'll receive comprehensive training and relocation assistance to relocate to the USA. Enjoy competitive benefits, career growth opportunities, and work in a dynamic environment supporting cutting-edge technology. Perfect for recent graduates or career changers!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Assist with network setup, system configurations, and troubleshooting
- Document technical procedures and maintain accurate support logs
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new systems and best practices
- Monitor system performance and security protocols
Qualifications
- No prior tech experience required - we provide full training!
- High school diploma or equivalent (degree preferred)
- Valid US work authorization and willingness to relocate to Anaheim
- Strong problem-solving and communication skills
- Basic computer literacy and internet navigation
- Ability to learn technical concepts quickly
- Customer service mindset and team player attitude