Job Description
Join our prestigious J1 Visa Trainee Program in Miami, FL – your gateway to professional growth in the dynamic hospitality industry. We offer comprehensive paid training designed to equip international participants with real-world expertise in luxury hotel operations, guest relations, and event management. Our program combines hands-on experience at renowned Miami Beach properties with mentorship from industry leaders, ensuring you develop marketable skills while exploring vibrant South Florida culture. Participants receive competitive compensation, housing assistance, and cultural exchange opportunities. This 12-month program is ideal for ambitious individuals seeking to launch global careers in hospitality.
Responsibilities
- Execute front desk operations including check-in/check-out procedures using property management systems
- Coordinate guest services requests and resolve inquiries with exceptional customer care
- Assist in organizing and executing hotel events and VIP guest experiences
- Participate in cross-departmental rotations (housekeeping, F&B, concierge)
- Document operational processes and contribute to service improvement initiatives
- Adhere to brand standards and safety protocols in all guest interactions
Qualifications
- Currently enrolled in or recent graduate of hospitality/management program
- Intermediate English proficiency (verbal/written)
- J1 Visa eligibility through sponsoring organization
- Basic knowledge of Microsoft Office applications
- Strong problem-solving and interpersonal skills
- Flexibility to work evenings/weekends and holidays
- Valid passport with minimum 18-month validity