Job Description
Transform your career with our prestigious J1 Visa Trainee Program in New York City! Designed for international students and graduates, this immersive 12-month program offers hands-on training in luxury hospitality operations at a 5-star Manhattan hotel. Gain exposure to front desk management, guest relations, event coordination, and revenue strategies while receiving cultural exchange opportunities.
We provide comprehensive support including visa sponsorship, housing assistance, and mentorship from industry veterans. Perfect for aspiring hospitality professionals seeking US experience and career acceleration.
Responsibilities
- Assist in daily hotel operations including front desk management and guest check-in/out procedures
- Participate in cross-departmental rotations (housekeeping, events, concierge)
- Shadow senior management in strategic planning and revenue optimization
- Contribute to guest satisfaction initiatives and service recovery protocols
- Coordinate cultural exchange activities with fellow trainees
- Maintain detailed training logs and progress documentation
Qualifications
- Currently enrolled in or recent graduate of hospitality/tourism degree program
- Intermediate to advanced English proficiency (IELTS 6.0+ or equivalent)
- Basic knowledge of hotel management systems (Opera/PMS preferred)
- Strong communication and interpersonal skills
- Valid J1 Visa sponsorship eligibility (home country residency required)
- Customer service experience in hospitality or tourism sector
- Adaptability to fast-paced luxury environment