Job Description
Join our prestigious J1 Visa Trainee Program in Reno, NV – the gateway to American hospitality excellence! Sierra Hospitality Group offers an immersive 12-month training program designed to develop future industry leaders. Gain hands-on experience in luxury hotel operations, guest relations, and revenue management while exploring Nevada's vibrant culture. Our program includes structured mentorship, industry certifications, and networking opportunities with top professionals. Housing assistance and cultural activities are provided to ensure a transformative experience.
Responsibilities
- Assist in daily front desk operations and guest service management
- Participate in hotel revenue optimization strategies and reporting
- Shadow department heads in Food & Beverage, Housekeeping, and Event Planning
- Contribute to guest satisfaction initiatives and complaint resolution
- Complete specialized training modules in hospitality technology systems
- Collaborate on cross-departmental projects and seasonal promotions
- Document operational insights and improvement recommendations
Qualifications
- Currently enrolled in or recent graduate of hospitality/tourism program
- Proficient in English (spoken and written)
- Valid J1 Visa sponsorship eligibility (non-US citizen)
- Basic knowledge of hotel management systems (Opera, PMS)
- Customer service experience in hospitality or retail
- Flexibility to work weekends and holidays
- Strong organizational and communication skills
- Valid driver's license preferred