Job Description
Join TechAdvance Solutions in Milwaukee and transform your career with our comprehensive paid training program! We're seeking motivated individuals to become IT Support Specialists, offering full relocation assistance and a competitive salary package. Our 12-week paid training covers networking, cybersecurity fundamentals, and cloud technologies – no prior experience required! Enjoy Milwaukee's vibrant downtown culture while advancing your tech career with industry-leading mentors and growth opportunities.
Responsibilities
- Provide technical support to internal employees via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate asset records
- Collaborate with cross-functional teams to resolve complex technical issues
- Participate in ongoing training to maintain technical certifications
- Support network security protocols and data protection initiatives
- Assist with system upgrades and migration projects
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Willingness to relocate to Milwaukee, WI (relocation assistance provided)
- Basic understanding of computer systems and networks
- Ability to learn technical concepts quickly during training
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation