Job Description
Join TechSolutions Inc. as an IT Support Specialist in Memphis, TN and enjoy the flexibility of weekly pay plus full visa sponsorship for qualified international candidates! We're a cutting-edge tech firm committed to empowering our team with competitive compensation and career growth opportunities. In this role, you'll provide critical technical support to our dynamic client base while working in a collaborative, fast-paced environment. If you're passionate about technology and seeking stability with weekly payouts, this is your chance to thrive in the heart of the Mid-South tech scene.
Responsibilities
- Diagnose and resolve hardware/software issues across enterprise systems
- Manage user accounts, permissions, and security protocols
- Deploy and maintain network infrastructure (routers, switches, firewalls)
- Create technical documentation and SOPs for team knowledge base
- Collaborate with cross-functional teams on system upgrades and projects
- Monitor system performance and implement preventive maintenance
- Provide remote and on-site technical support to end-users
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years in IT support/network administration role
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills with network protocols and security tools
- Eligible for US work visa sponsorship (H1B/OPT/CPT)
- Excellent communication skills and customer service orientation