Job Description
Join our dynamic IT team in sunny Chula Vista! We're seeking a skilled IT Support Specialist to deliver exceptional technical assistance while enjoying comprehensive visa sponsorship and all necessary equipment provided. As a key member of our technology division, you'll empower our workforce with cutting-edge tools and seamless support. Enjoy competitive benefits, flexible work arrangements, and the opportunity to grow in one of California's most vibrant tech hubs.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Deploy and manage company-provided laptops, monitors, and peripherals
- Diagnose and resolve complex IT infrastructure issues
- Collaborate with vendors for equipment procurement and maintenance
- Document technical procedures and maintain asset inventory
- Support cloud services (O365, Azure) and security protocols
- Train employees on new technology deployments
Qualifications
- 3+ years in IT support or system administration
- CompTIA A+/Network+ certification or equivalent experience
- Valid US work authorization or visa sponsorship eligibility
- Proficiency in Windows/macOS and enterprise networking
- Experience with ticketing systems (ServiceNow, Jira)
- Strong problem-solving and communication skills
- Ability to lift and install IT equipment (25 lbs max)