Job Description
Launch your tech career in Chicago with our exclusive paid training program! We're seeking motivated individuals to join our award-winning IT Support team, with full relocation assistance provided. No prior experience required – just drive and a passion for technology. You'll receive 8 weeks of hands-on training covering network administration, cybersecurity fundamentals, and cloud systems. Enjoy competitive benefits, career advancement opportunities, and a supportive environment where innovation thrives. Relocate to Chicago hassle-free with our comprehensive assistance package covering moving expenses, temporary housing, and city orientation. Join us in transforming businesses through cutting-edge IT solutions while building your future in one of America's most vibrant tech hubs.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/Linux environments
- Manage user accounts and access permissions across organizational systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with cross-functional teams to resolve complex technical issues
- Implement security protocols and maintain system integrity
- Participate in ongoing training to master emerging technologies
- Assist with system monitoring and performance optimization
Qualifications
- High school diploma or equivalent; technical certifications preferred
- Basic understanding of networking concepts and operating systems
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Willingness to relocate to Chicago, IL area
- Passion for continuous learning and technology adaptation
- Valid driver's license (for occasional site visits)