Job Description
Launch your tech career in Anchorage with our comprehensive paid training program! Alaska Tech Solutions is seeking motivated individuals to join our IT Support team. We offer full relocation assistance, including moving stipend and temporary housing, to help you transition smoothly to the Last Frontier. Our 12-week paid training curriculum covers cloud systems, network security, and troubleshooting – no prior experience required. Enjoy competitive benefits, flexible remote options post-training, and career advancement opportunities in Alaska's growing tech sector.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Deploy and maintain Windows/macOS environments
- Document IT procedures and knowledge base articles
- Collaborate with cross-functional teams on system integrations
- Monitor network performance and security protocols
- Train end-users on new technologies
- Participate in after-hours on-call rotation
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and communication skills
- Basic familiarity with operating systems
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for site visits
- Pass background check and drug screening
- Willingness to relocate to Anchorage
- Customer service mindset with patience