Job Description
Launch your high-paying tech career with our comprehensive paid training program in Boston! No degree required – we invest in motivated individuals eager to become IT Support Specialists. Over 12 weeks, you'll master network administration, cloud systems, cybersecurity fundamentals, and enterprise software through hands-on mentorship and real-world projects. Our graduates earn competitive salaries with benefits, career advancement opportunities, and ongoing professional development support.
Why Join Us? • Zero upfront training costs • Guaranteed job placement assistance • Industry-recognized certifications • Flexible payment plans for certification exams • Hybrid learning model • Direct hire potential with Fortune 500 partners
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux environments
- Manage cloud infrastructure (AWS/Azure) and network configurations
- Implement cybersecurity protocols and data protection measures
- Provide technical support to 50+ enterprise users daily
- Document IT procedures and maintain system documentation
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance using monitoring tools
- Train end-users on new software implementations
Qualifications
- High school diploma or equivalent (degree not required)
- Basic computer literacy and troubleshooting experience
- Strong problem-solving and analytical skills
- Ability to learn technical concepts quickly
- Customer service mindset with excellent communication
- CompTIA A+ or similar certification preferred (not mandatory)
- Willingness to obtain CompTIA Network+ within 6 months
- Reliable transportation for occasional on-site work