Job Description
Are you ready to launch a lucrative career in the technology sector? Apex Digital Systems is actively seeking motivated individuals for our IT Support Specialist role in San Antonio, TX. We are offering a comprehensive relocation package for candidates who are eager to learn and grow.
As a rapidly expanding tech firm, we value potential over experience. We provide extensive on-the-job training, mentorship programs, and a clear pathway to advancement. If you have a passion for problem-solving and want to work with cutting-edge technology, this is your opportunity to join a world-class team.
Why Join Us?
- Relocation Assistance: Full moving costs covered for eligible candidates.
- Training: Industry-recognized certification prep included.
- Benefits: Comprehensive health, dental, and vision insurance.
- Growth: Clear internal promotion pathways to SysAdmin and DevOps roles.
Responsibilities
- Deliver exceptional technical support to internal employees via phone, email, and in-person.
- Diagnose and resolve complex hardware, software, and network connectivity issues.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Maintain accurate records of IT tickets and system performance in our ticketing system.
- Collaborate with the IT team to ensure 99.9% system uptime and data security.
- Conduct basic security audits and hardware inventory checks.
Qualifications
- High school diploma or GED (Associate’s degree in IT is a plus but not required).
- Demonstrated ability to learn new technologies quickly and effectively.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Basic familiarity with Windows and Mac operating systems is highly desirable.
- A valid driver's license and willingness to relocate to San Antonio, TX.
- A positive attitude and a strong work ethic.