Job Description
Launch your IT career in Jersey City with InnovateTech Solutions! We're seeking motivated entry-level professionals for our IT Support Specialist role. No experience required – we provide comprehensive training and visa sponsorship for eligible international candidates. Join our dynamic team at the heart of Hudson County's tech hub and gain hands-on experience with industry-standard technologies. Enjoy competitive benefits, mentorship from senior engineers, and a clear career growth path. Apply today to start your journey in technology!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist with network setup, security protocols, and system backups
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams to implement IT solutions
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and communication abilities
- Valid work authorization or visa sponsorship eligibility
- Ability to work flexible hours including occasional on-call duties
- Passion for technology and continuous learning