Job Description
Join TechFlow Solutions as an IT Support Specialist and make an immediate impact! We're hiring tech professionals in Philadelphia and remote positions to join our dynamic team. This is your chance to launch your career with a forward-thinking company offering competitive benefits, flexible work arrangements, and rapid onboarding. Apply today and start within days!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve IT issues across Windows/macOS environments
- Manage helpdesk tickets and user inquiries via phone/email
- Deploy and configure new equipment and software solutions
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on system improvements
Qualifications
- Associate's degree in IT or equivalent experience
- 2+ years in technical support or helpdesk roles
- Proficiency in Windows 10/11 and Active Directory
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification preferred