Job Description
Launch your IT career in Memphis with NexusTech Solutions! We're seeking motivated individuals with no prior experience for our fully-sponsored IT Support Specialist program. Enjoy comprehensive training, mentorship from industry experts, and full visa sponsorship to work in the USA. Join our innovative team at the heart of Memphis' growing tech hub and gain hands-on experience in cutting-edge technologies. We're committed to diversity and welcome international candidates ready to build their future in American tech.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Troubleshoot and resolve user issues via phone, email, and in-person
- Install, configure, and maintain computer systems and peripherals
- Document technical processes and maintain support tickets
- Collaborate with senior IT staff on system upgrades and projects
- Conduct regular system audits and security checks
- Train users on new technologies and best practices
Qualifications
- No prior IT experience required - we provide full training!
- Valid passport and eligibility for US work visa sponsorship
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Willingness to work flexible hours including occasional weekends
- Certification opportunities provided during employment