Job Description
Launch your tech career without a degree! Omaha Tech Solutions seeks motivated IT Support Specialists to join our dynamic team. We value hands-on skills and industry certifications over formal education, offering competitive salaries and rapid growth opportunities. Enjoy comprehensive benefits, flexible scheduling, and a collaborative environment where your expertise drives innovation. Perfect for career changers and self-taught tech enthusiasts!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Monitor system performance and implement security protocols
- Create documentation and knowledge base articles
- Train employees on new technologies and best practices
- Collaborate with IT team on infrastructure projects
- Manage service requests via ticketing system
Qualifications
- High school diploma or equivalent (no degree required)
- 1-2 years of IT support experience or relevant certification
- Proficiency in Windows/macOS/Linux environments
- Strong troubleshooting and diagnostic skills
- Excellent customer service and communication abilities
- Network fundamentals knowledge (TCP/IP, DNS, DHCP)
- CompTIA A+/Network+ or equivalent preferred
- Ability to lift 25 lbs for equipment maintenance