Job Description
Join our dynamic IT team in Tulsa and become a vital part of our mission to deliver cutting-edge technology solutions. We offer immediate employment with comprehensive visa sponsorship for qualified international candidates. Enjoy competitive compensation, a collaborative work environment, and opportunities for professional growth in Oklahoma's thriving tech hub.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Manage system monitoring, diagnostics, and incident resolution across enterprise environments
- Implement cybersecurity protocols and ensure compliance with industry standards
- Collaborate with cross-functional teams to optimize IT operations and system performance
- Document technical procedures, create knowledge base articles, and conduct user training
- Assist with cloud infrastructure management including AWS/Azure deployments
- Lead IT projects including system upgrades and migrations
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of hands-on IT support experience with enterprise systems
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and firewalls
- Experience with virtualization platforms (VMware/Hyper-V) and cloud services
- CompTIA Security+ or equivalent certification required
- Excellent troubleshooting skills with ability to work under pressure
- Eligibility for US work visa sponsorship (H1B, O1, or similar)