Job Description
Join TechNova Solutions as an IT Support Engineer and enjoy weekly pay cycles and comprehensive visa sponsorship! We're seeking passionate tech professionals to join our dynamic team in the heart of Silicon Valley. As a leader in innovative IT infrastructure, we provide competitive compensation, flexible schedules, and opportunities for career growth. Our San Jose office offers a collaborative environment where your skills will directly impact cutting-edge projects. Immediate openings available for qualified candidates!
Responsibilities
- Deploy, configure, and maintain hardware/software systems including Windows/Linux servers and cloud infrastructure
- Provide Tier 2/3 technical support for 500+ employees via ticketing system and remote assistance
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT procedures and create knowledge base articles
- Collaborate with network engineers on LAN/WAN optimization projects
- Manage Active Directory, Office 365, and virtualization platforms (VMware)
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years of hands-on IT support experience in enterprise environments
- Valid US work authorization or eligibility for visa sponsorship (H-1B/OPT)
- Proficiency in scripting (Python/PowerShell) and automation tools
- Strong understanding of network protocols (TCP/IP, DNS, DHCP)
- A+ or CompTIA Network+ certification preferred
- Experience with ticketing systems (Jira, ServiceNow)