Job Description
Join our dynamic team and start earning immediately with weekly pay! QuickHire Solutions is seeking motivated Customer Service Representatives for immediate contract positions in New York. This is your chance to launch your career without delays while enjoying competitive compensation and flexible scheduling.
As a key member of our client support team, you'll deliver exceptional service to high-profile clients in a fast-paced environment. We provide comprehensive training and a supportive workplace culture focused on growth and recognition.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, product, and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex escalations
- Meet daily performance metrics for call quality and resolution time
- Participate in ongoing product training sessions
- Provide feedback to improve customer experience workflows
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Proficient with CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving and multitasking abilities
- Positive attitude under pressure with empathy for customers