Job Description
We're urgently seeking a skilled IT Support Specialist to join our dynamic team in Washington DC. This immediate-start opportunity offers a competitive salary and the chance to make an immediate impact. If you're ready to hit the ground running and provide critical technical support to our government clients, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/Linux environments
- Manage Active Directory, Azure AD, and cloud infrastructure
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams on system implementations
- Monitor system performance and resolve security vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency in PowerShell scripting and automation
- Experience with Microsoft Azure or AWS cloud services
- Strong troubleshooting skills for enterprise environments
- Ability to obtain Secret clearance (sponsorship available)