Job Description
Join TechFlow Solutions immediately as an IT Support Specialist in Detroit! We're hiring motivated professionals to deliver exceptional technical support to our diverse client base. This contract position offers rapid onboarding and the opportunity to work with cutting-edge technology in a dynamic environment. If you're ready to launch your career in tech with immediate impact, apply now!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve IT issues efficiently with minimal downtime
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document all IT procedures, incidents, and solutions in ticketing systems
- Collaborate with team members to implement security protocols
- Train end-users on new technology and best practices
- Monitor system performance and recommend improvements
Qualifications
- 1+ years of hands-on IT support experience or relevant internship
- CompTIA A+ certification or equivalent technical knowledge
- Proficiency in Windows OS, Active Directory, and Microsoft Office
- Strong troubleshooting skills with network connectivity issues
- Excellent written and verbal communication abilities
- Ability to work independently and prioritize tasks effectively
- Valid driver's license for occasional on-site visits