Job Description
Join our dynamic team as an Immediate Start IT Support Specialist in Colorado Springs! We're seeking a tech-savvy professional to hit the ground running and provide critical infrastructure support. This contract role offers immediate employment with competitive compensation and the opportunity to make an instant impact. Ideal for candidates seeking flexible, high-impact work in a fast-paced environment.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network systems
- Diagnose and resolve IT issues across Windows/macOS environments
- Manage user accounts, permissions, and access control systems
- Deploy and configure new workstations and mobile devices
- Document IT procedures and maintain knowledge base articles
- Collaborate with vendors for hardware/software procurement
- Support cloud-based applications (Office 365, G Suite)
Qualifications
- Minimum 2 years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Active Directory, VPN, and remote access tools
- Strong troubleshooting skills for hardware/software conflicts
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently with minimal supervision
- Valid Colorado driver's license for occasional site visits