Job Description
Ready to launch your career immediately? NexusTech Solutions is urgently hiring a Tech Support Specialist in Portland, OR. Join our innovative team and start making an impact from day one! We offer a dynamic environment, competitive benefits, and rapid growth opportunities for motivated professionals.
Why Apply Today?
• Same-week start date available
• Comprehensive training program
• Health/dental/vision benefits
• 401(k) with company match
• Flexible remote options
Responsibilities
- Provide Tier 2 technical support for hardware/software systems
- Diagnose and resolve network connectivity issues
- Manage user accounts and access permissions
- Document IT incidents and resolutions in ticketing systems
- Collaborate with cross-functional teams on system upgrades
- Conduct routine system maintenance and security audits
Qualifications
- 1-3 years of IT support experience required
- CompTIA A+ or Network+ certification preferred
- Proficiency with Windows/macOS/Linux environments
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication
- Ability to work independently under pressure