Job Description
Join our dynamic team immediately! Chicago Tech Solutions is seeking a Senior IT Support Specialist to start within 48 hours. This urgent role offers competitive pay, comprehensive benefits, and the opportunity to work with cutting-edge technology in Chicago's vibrant downtown.
We're looking for a tech-savvy professional to resolve complex IT issues, implement system upgrades, and provide exceptional user support. If you thrive in fast-paced environments and have a passion for problem-solving, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues across enterprise systems
- Deploy and manage network infrastructure (Cisco, VMware)
- Implement cybersecurity protocols and conduct vulnerability assessments
- Train staff on new technologies and best practices
- Document IT procedures and maintain system documentation
- Collaborate with cross-functional teams on IT projects
- Manage vendor relationships and service level agreements
Qualifications
- 5+ years of IT support experience with enterprise systems
- Cisco CCNA or CompTIA Security+ certification required
- Expert knowledge of Windows Server 2019/2022 and Active Directory
- Experience with cloud platforms (AWS/Azure) preferred
- Strong troubleshooting skills for network and security issues
- Excellent communication and client-facing abilities
- Ability to work flexible hours including occasional weekends
- Valid driver's license for on-site support