Job Description
Join our dynamic healthcare team in Charlotte, NC, with an immediate opening for a Patient Care Coordinator. We're seeking a compassionate professional to streamline patient journeys and deliver exceptional care coordination in a fast-paced environment. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact on patient outcomes.
Responsibilities
- Coordinate patient care across multidisciplinary teams to ensure seamless service delivery
- Manage patient scheduling, referrals, and insurance verification processes
- Serve as primary liaison between patients, families, and healthcare providers
- Document patient interactions and care plans in electronic health records
- Resolve patient concerns and ensure regulatory compliance standards
- Analyze patient flow data to optimize operational efficiency
Qualifications
- Associate's degree in Healthcare Administration or related field
- 2+ years of healthcare coordination experience preferred
- Proficiency with Epic or similar EHR systems
- Strong interpersonal and conflict resolution abilities
- Knowledge of HIPAA and healthcare regulations
- Ability to thrive in high-pressure, immediate-start environments
- Certified Medical Administrative Assistant (CMAA) a plus