Job Description
Join our dynamic team and start immediately! TechForce Solutions is seeking a motivated IT Support Specialist to join our growing Milwaukee office. This is your chance to launch your career in a fast-paced environment where your skills make an immediate impact. We offer competitive compensation, comprehensive benefits, and a culture that values innovation and professional growth.
As an IT Support Specialist, you'll be the go-to expert for resolving technical issues, maintaining system integrity, and ensuring seamless operations across our organization. If you're passionate about technology and ready to hit the ground running, apply now!
Responsibilities
- Provide immediate technical support for hardware, software, and network issues across the organization
- Install, configure, and maintain computer systems, printers, and peripheral devices
- Diagnose and resolve complex technical problems with minimal supervision
- Document all IT activities, incidents, and solutions in our service management system
- Collaborate with team members to implement security protocols and system upgrades
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- High school diploma or equivalent; associate's degree in IT or related field preferred
- 1+ years of hands-on IT support experience
- Proficiency in Windows and macOS operating systems
- Strong knowledge of networking concepts and hardware troubleshooting
- Excellent problem-solving and customer service skills
- Ability to work independently and manage multiple priorities
- CompTIA A+ certification or equivalent experience required