Job Description
Immediate Hire Opportunity in Dallas, TX! TechSprint Solutions is urgently seeking a talented IT Support Specialist to join our dynamic team. This direct hire position offers competitive compensation and the chance to make an immediate impact. If you're ready to hit the ground running in a fast-paced tech environment, apply today!
We're looking for a proactive problem-solver with a passion for technology and customer service. Join our award-winning IT team where your expertise will be valued from day one. Enjoy comprehensive benefits and career growth opportunities in one of America's most vibrant tech hubs.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Diagnose and resolve complex system issues with minimal supervision
- Implement and maintain security protocols across company systems
- Manage user accounts, permissions, and access controls
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades and projects
- Monitor system performance and recommend optimizations
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ and Network+ certifications required
- Expertise in Windows Server administration and Active Directory
- Strong scripting skills (PowerShell, Python, or Bash)
- Experience with cloud platforms (AWS/Azure) preferred
- Excellent troubleshooting and problem-solving abilities
- Ability to work independently and prioritize tasks efficiently