Job Description
Join our dynamic team as an IT Support Specialist in Charlotte, NC! We're urgently seeking tech-savvy professionals for immediate direct hire positions. If you're ready to hit the ground running in a fast-paced environment, apply today and start your career with us tomorrow!
Responsibilities
- Provide on-site and remote technical support to employees across all departments
- Troubleshoot hardware, software, and network issues with minimal downtime
- Deploy and configure new workstations, laptops, and mobile devices
- Document IT processes, solutions, and knowledge base articles
- Collaborate with cross-functional teams to optimize system performance
- Manage user accounts, permissions, and security protocols
Qualifications
- 3+ years of hands-on IT support experience
- Expertise in Windows OS, Microsoft Office Suite, and cloud services
- Strong networking fundamentals (TCP/IP, DNS, DHCP)
- CompTIA A+/Network+ certification preferred
- Exceptional problem-solving and communication skills
- Ability to prioritize tasks in a high-pressure environment