Job Description
Join TechSolutions NC's dynamic team as an IT Support Specialist and start immediately! We're seeking a tech-savvy professional to deliver exceptional IT services to our Raleigh-based clients. This urgent hire opportunity offers competitive compensation and a collaborative work environment in the heart of North Carolina's tech hub.
Responsibilities
- Provide on-site and remote technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage network infrastructure including routers, switches, and firewalls
- Document IT processes and maintain asset inventory
- Deliver user training on new technologies
- Collaborate with vendors for equipment procurement
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory and Office 365
- Strong diagnostic and problem-solving abilities
- Excellent written and verbal communication skills
- Valid NC driver's license (for client site visits)
- Ability to lift 30lbs for equipment handling