Job Description
Join TechFlow Solutions immediately! We're urgently seeking motivated IT Support Specialists to join our dynamic team in Austin, TX. This is your chance to start your career with a forward-thinking tech company offering rapid onboarding and competitive benefits. If you're ready to hit the ground running and make an impact, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document all IT procedures and ticket resolutions
- Collaborate with cross-functional teams on system improvements
- Monitor system performance and security protocols
- Train employees on technology best practices
Qualifications
- 2+ years of IT support experience
- CompTIA A+ or equivalent certification
- Proficiency in Windows/macOS environments
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication
- Ability to work flexible hours including weekends