Job Description
Immediate Hire: IT Support Specialist - Start ASAP!
Join TechSolutions Cleveland as an IT Support Specialist and hit the ground running! We're seeking a tech-savvy professional to provide critical support to our growing client base in the Greater Cleveland area. This is a contract position with immediate availability, perfect for candidates ready to make an impact right away.
Why Join Us?
- Competitive hourly pay with weekly paychecks
- Flexible remote-first hybrid work model
- Opportunity for contract-to-hire
- Work with cutting-edge technology solutions
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations and servers
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Conduct security audits and implement best practices
- Train end-users on new technologies and systems
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows Server administration and Active Directory
- Experience with cloud platforms (AWS/Azure preferred)
- Strong troubleshooting skills for complex technical issues
- Excellent communication and customer service abilities
- Ability to work independently with minimal supervision
- Valid Ohio driver's license for occasional on-site visits