Job Description
Immediate opportunity for an IT Support Specialist in Dallas, TX! Join our dynamic team at TechSolutions Inc. and provide critical technical support to our clients. This contract role offers rapid onboarding and the chance to make an immediate impact in a fast-paced environment.
We're seeking a proactive professional with a passion for problem-solving and customer service. If you're ready to hit the ground running and excel in a challenging role, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across client systems
- Install, configure, and maintain network infrastructure
- Provide exceptional technical support via phone, email, and remote access
- Document all troubleshooting procedures and solutions
- Collaborate with cross-functional teams to implement technology solutions
- Maintain security protocols and data protection standards
- Train end-users on new systems and best practices
Qualifications
- 3+ years of IT support experience in a Windows/Linux environment
- CompTIA A+ or equivalent certification required
- Proficiency with networking (TCP/IP, DNS, DHCP)
- Strong troubleshooting skills for hardware/software issues
- Excellent written and verbal communication abilities
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Ability to work independently with minimal supervision
- Valid driver's license for on-site support