Job Description
Join our award-winning team at Miami Beach Resort & Spa! We're urgently seeking a Hospitality Manager who embraces cultural diversity and thrives in dynamic environments. As a foreigner-friendly employer, we offer visa sponsorship and relocation assistance to qualified international candidates. Lead our exceptional guest experience while enjoying Miami's vibrant lifestyle, competitive benefits, and career growth opportunities.
Responsibilities
- Oversee daily resort operations including guest services, housekeeping, and staff coordination
- Develop and implement culturally inclusive training programs for international staff
- Manage guest satisfaction initiatives with multilingual communication support
- Analyze performance metrics and optimize operational efficiency
- Coordinate with marketing team for international guest acquisition strategies
- Ensure compliance with hospitality regulations and safety standards
Qualifications
- Bachelor's degree in Hospitality Management or equivalent experience
- 3+ years in hospitality leadership role with international exposure
- Fluency in English and at least one additional language (Spanish/Portuguese preferred)
- Valid work authorization or willingness to relocate with sponsorship
- Proven ability to manage diverse teams across cultural backgrounds
- Advanced problem-solving and conflict resolution skills
- Proficiency in Opera PMS and hospitality management software