Job Description
Join Denver's premier hospitality team and enjoy the financial security of weekly pay! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown Denver location. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for growth in one of America's most vibrant cities.
Responsibilities
- Deliver outstanding customer service to hotel guests and restaurant patrons
- Manage reservation systems and coordinate front desk operations
- Process payments and maintain accurate financial records
- Train new team members on service standards and protocols
- Collaborate with housekeeping and maintenance teams for seamless operations
- Resolve guest inquiries and complaints promptly
- Assist with event setup and special function coordination
Qualifications
- High school diploma or equivalent required
- 1+ years experience in hospitality or customer service
- Proficiency with reservation software (Opera, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math skills for cash handling
- Valid Colorado driver's license preferred
- Food handler certification (or willingness to obtain)