Job Description
Are you the first point of contact that makes a great first impression? Summit Healthcare Group is seeking a highly organized and friendly Receptionist to join our dynamic team in Columbus, OH. We are hiring immediately for this full-time role, offering a competitive salary and a supportive work environment. If you thrive in a fast-paced setting and possess exceptional customer service skills, we want to hear from you.
As the face of our organization, you will play a critical role in ensuring our visitors and clients feel welcomed and valued. We pride ourselves on our professional culture and are looking for someone who shares our commitment to excellence.
Responsibilities
- First Impressions: Greet and welcome guests and visitors warmly, directing them appropriately and ensuring a professional reception area.
- Communication Management: Handle incoming calls, emails, and inquiries with poise, routing messages to the correct personnel efficiently.
- Calendar Coordination: Schedule appointments, manage the office calendar, and coordinate meeting room logistics.
- Administrative Support: Process incoming mail, distribute packages, and assist with basic data entry and filing tasks.
- Customer Service: Provide exceptional service to patients and clients, answering questions and resolving issues with empathy.
- Office Maintenance: Maintain the reception area, break rooms, and common areas to ensure a clean and organized environment.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience as a Receptionist or Front Desk Specialist is preferred.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Communication: Excellent verbal and written communication skills in English.
- Interpersonal: Strong interpersonal skills with a focus on customer satisfaction and conflict resolution.
- Professionalism: Must present a professional appearance and demeanor at all times.