Job Description
Join GlobalTech Innovations' diverse team as an IT Specialist in Louisville! We actively recruit international talent and provide comprehensive visa sponsorship support. Enjoy competitive benefits, inclusive culture, and career growth in a city known for its affordable living and vibrant arts scene. Perfect for tech professionals seeking a welcoming environment to advance their careers in the USA.
Responsibilities
- Manage and troubleshoot enterprise hardware/software systems
- Provide Tier 2/3 technical support to global teams
- Implement cybersecurity protocols and data protection measures
- Document IT processes and create training materials
- Collaborate with cross-functional departments on tech projects
- Monitor system performance and optimize IT infrastructure
- Assist with onboarding of international staff
Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- 3+ years of hands-on IT support experience
- Proficiency in Windows/Linux systems and cloud platforms (AWS/Azure)
- Strong troubleshooting skills with network infrastructure
- Excellent written and verbal English communication
- Valid work authorization (visa sponsorship available)
- Certifications (CompTIA, Microsoft, or Cisco) preferred