Job Description
Launch your IT career in Phoenix with zero experience required! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to join our dynamic team. We offer full visa sponsorship for qualified international candidates, providing comprehensive training and career growth opportunities. Join us to build foundational skills in network administration, system troubleshooting, and customer support while working with cutting-edge technology in a collaborative environment.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and in-person
- Assist with software installations, updates, and system configurations
- Document support tickets and maintain accurate records
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on technology best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of operating systems (Windows/Linux)
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Valid work authorization (visa sponsorship available)
- Eagerness to learn new technologies
- Customer service mindset with patience
- Flexibility to work occasional after-hours shifts