Job Description
Join TechHorizon Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with no prior experience to join our dynamic team in Los Angeles. With comprehensive training and visa sponsorship available, this is your golden opportunity to enter the thriving IT industry. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment that values growth and innovation. Apply today to transform your passion for technology into a rewarding career!
Responsibilities
- Provide technical support to employees via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware and software systems
- Document technical issues and resolutions in our ticketing system
- Assist with network administration and security protocols
- Collaborate with senior IT staff on system upgrades and projects
- Conduct regular system maintenance and performance monitoring
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; Bachelor's degree preferred
- Basic understanding of computer hardware and operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Eagerness to learn and adapt to new technologies
- Valid work authorization requiring visa sponsorship
- Proficiency in English (written and verbal)
- Customer service mindset with patience and professionalism