Job Description
Are you looking for a rewarding career in the technology sector?
TechSolutions Inc. is urgently hiring Entry Level IT Specialists to join our dynamic team in San Jose, Virginia. We are committed to providing exceptional technical support and are seeking motivated individuals who are eager to learn and grow in the IT field. No prior experience is required—we provide comprehensive on-the-job training.
As a member of our team, you will play a crucial role in maintaining our clients' technology infrastructure and ensuring seamless operations. If you are detail-oriented, possess strong problem-solving skills, and want to kickstart your career in tech, we want to hear from you.
Responsibilities
- Provide first-level technical support to end-users via phone, email, and in-person.
- Diagnose and troubleshoot basic hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Document all technical issues and resolutions in our ticketing system accurately.
- Collaborate with senior IT staff to escalate complex issues and learn best practices.
- Perform routine system updates and security patch management under supervision.
- Maintain a clean and organized workspace and adhere to company safety protocols.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree in Computer Science or related field is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is highly desirable.
- Basic understanding of computer hardware components and operating systems (Windows/Linux).
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Willingness to learn new technologies and participate in training programs.
- Reliable internet connection and a quiet home office environment (if remote).