Job Description
Launch your tech career with TechSolutions Inc., a leading IT services firm in San Diego! We're hiring passionate entry-level professionals to join our dynamic team immediately. As an IT Support Specialist, you'll gain hands-on experience in cutting-edge environments while delivering exceptional service to our clients. This is your chance to grow with a company that invests in talent and offers clear career progression paths. Enjoy competitive pay, comprehensive benefits, and a collaborative workplace in sunny San Diego. Apply today and start your journey tomorrow!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document all IT incidents and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technologies and best practices
- Collaborate with senior IT staff on infrastructure projects
- Maintain inventory of IT assets and equipment
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows, macOS, and networking concepts
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license and reliable transportation
- US citizenship or work authorization required