Job Description
Launch your tech career with TechGrowth Solutions! We're seeking motivated Entry-Level IT Support Specialists in Cleveland, OH to join our dynamic team immediately. No prior experience required – we provide comprehensive training and mentorship to help you succeed. Join a company that values growth, innovation, and your professional development.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and maintain accurate records
- Collaborate with senior IT staff on system improvements
- Assist with network administration and security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware/software fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service-oriented mindset
- Quick learner with attention to detail