Job Description
Immediate Start Opportunity for Tech Enthusiasts! Join TechNova Solutions' dynamic Boston team as an Entry-Level IT Support Specialist. No experience required – we provide comprehensive training! Work in a collaborative environment supporting Fortune 500 clients while advancing your career in technology. Perfect for recent graduates and career changers seeking hands-on experience in network administration, cybersecurity, and cloud solutions.
Benefits include: Health insurance, 401(k) matching, professional development stipend, and hybrid work schedule.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/macOS environments
- Document IT procedures and maintain asset inventory databases
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and implement security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work flexible hours
- CompTIA A+ or similar certification (or willingness to obtain)
- Proficiency with Microsoft Office 365 and Google Workspace