Job Description
Launch your tech career in Louisville with our comprehensive paid training program and relocation assistance package. We're seeking motivated individuals to join our IT Support team at TechGrowth Solutions. No prior experience required—just drive and a passion for technology. Enjoy a competitive salary, full benefits, and mentorship from industry experts while building foundational skills in network administration, cybersecurity, and system troubleshooting.
What We Offer:
• 12-week paid training program
• Relocation assistance up to $5,000
• Comprehensive health benefits
• Career growth opportunities
• Collaborative work environment
Responsibilities
- Provide Tier 1 technical support for internal systems
- Diagnose and resolve hardware/software issues
- Document ticket details using ServiceNow
- Collaborate with senior engineers on complex problems
- Participate in weekly training sessions and skill-building workshops
- Assist with network security protocols implementation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Willingness to relocate to Louisville, KY
- Valid driver's license (required for occasional site visits)