Job Description
Join our dynamic team at TechSprint Innovations as an Entry-Level IT Support Specialist! We're seeking motivated individuals ready to kickstart their careers in technology with immediate start opportunities. Based in the heart of Dallas, TX, you'll gain hands-on experience in cutting-edge IT infrastructure while supporting our growing client base. This is your chance to learn from industry experts and build a foundation for long-term success in the tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document all IT incidents and resolutions in ticketing systems
- Assist with onboarding new employees and equipment setup
- Collaborate with senior IT staff on system upgrades and projects
- Maintain inventory of IT assets and equipment
- Adhere to company security protocols and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation