Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Long Beach, VA to provide critical technical support to our growing client base. This is your gateway to a thriving career in IT with comprehensive training and growth opportunities. If you're passionate about technology and solving problems, apply today!
Why Work With Us?
- Competitive salary with performance-based bonuses
- Comprehensive health benefits and 401(k) matching
- Clear career advancement path to senior roles
- Collaborative and innovative work environment
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide timely technical support via phone, email, and chat
- Document IT issues and resolutions in ticketing systems
- Assist with network security protocols and data backup
- Train end-users on new technologies and best practices
- Collaborate with senior IT on infrastructure projects
- Maintain accurate asset inventory and documentation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience highly valued
- CompTIA A+ certification or equivalent a plus