Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide essential technical support across our organization. Enjoy comprehensive training, mentorship from industry experts, and opportunities for rapid career growth. This is your chance to build foundational skills in a supportive environment while making a tangible impact on our digital infrastructure. Apply today and start your journey in the tech industry!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware and software systems
- Document IT issues and resolutions using ticketing systems
- Assist with network security protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and maintenance
- Train users on new technologies and best practices
- Monitor system performance and report potential vulnerabilities
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of computer hardware, operating systems, and networks
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience with a positive attitude
- Willingness to learn new technologies quickly
- Valid driver's license for occasional on-site support