Job Description
Join TechNova Solutions as an Entry Level IT Support Specialist and kickstart your career in technology! We're urgently hiring motivated individuals to join our dynamic team in sunny Tampa, Florida. This is your opportunity to gain hands-on experience with cutting-edge systems while making a real impact on our clients' digital transformation. Our comprehensive training program ensures you'll develop industry-relevant skills in network administration, cybersecurity basics, and cloud technologies. Work in a collaborative environment where innovation thrives and career growth is accelerated. If you're passionate about technology and eager to learn, apply now!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and upgrades
- Document technical procedures and maintain accurate support logs
- Collaborate with senior IT staff on complex troubleshooting projects
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
- Participate in IT infrastructure maintenance and optimization
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts and hardware components
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid Florida driver's license for occasional on-site visits