Job Description
Join TechSprint Solutions' dynamic team as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in Oklahoma City's thriving tech scene. As a cornerstone of our digital transformation initiatives, you'll provide critical technical support to our growing client base while mastering cutting-edge solutions. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans in a collaborative, growth-focused environment.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement and maintain network security protocols
- Provide remote and on-site technical assistance
- Create user documentation and training materials
- Collaborate with senior engineers on system deployments
- Monitor system performance and troubleshoot network issues
- Support cloud infrastructure management tasks
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional client visits