Job Description
Are you ready to launch a lucrative career in the tech industry without prior experience? TechNova Solutions is seeking a dedicated Entry Level IT Support Specialist to join our dynamic team in the heart of Colorado Springs. We are committed to fostering talent and provide comprehensive training for those ready to learn.
As a leader in cloud infrastructure and tech support, we value curiosity and drive. If you are a recent graduate or looking to switch careers and have a passion for technology, this is the perfect opportunity for you. Grow your skills in a supportive environment while earning a competitive salary.
Responsibilities
- Assist in the installation, configuration, and maintenance of computer hardware and software.
- Provide technical support to end-users via phone, email, and ticketing systems.
- Troubleshoot hardware and software issues to ensure minimal downtime.
- Perform regular system backups and data recovery procedures.
- Collaborate with senior IT staff to implement new network protocols and security measures.
- Maintain accurate documentation of all technical issues and resolutions.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field preferred.
- No prior experience necessary; we provide on-the-job training.
- Basic understanding of computer hardware and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Must be authorized to work in the United States.