Job Description
Launch your IT career in Atlanta with our comprehensive entry-level program! We're seeking motivated individuals with no prior experience to join our dynamic IT team. As an industry leader in tech solutions, we provide full visa sponsorship for qualified international candidates. Our structured training program combines hands-on experience with mentorship from senior engineers, ensuring rapid career growth in networking, cybersecurity, and cloud technologies. Enjoy competitive benefits, flexible work arrangements, and a collaborative environment at our state-of-the-art Atlanta headquarters.
Responsibilities
- Provide Tier 1 technical support for internal systems and end-user devices
- Assist with network monitoring, security protocols, and system maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Participate in continuous training programs to develop technical expertise
- Support hardware/software installations and troubleshooting
- Contribute to disaster recovery planning and testing
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Legal authorization to work in the US (visa sponsorship available)
- Basic computer literacy and problem-solving aptitude
- Strong verbal communication skills in English
- Ability to learn technical concepts quickly
- Customer service mindset and teamwork orientation
- Willingness to obtain industry certifications (CompTIA A+, etc.)
- No prior IT experience required